FAQ of BOBOT Robot Window Cleaner Win Spider & Win Spider Pro
How to use it?
After connecting with the power cord and safety rope, we need to press the button on the machine and put the robot in the center of the window. Next press the button again, and the robot will start work then.
Does the mop cloth could be washed?
Yes, the mop cloth could be washable and reusable.
Does these two wheels will leave tire marks?
No, We use rubber wheels, it will add friction effectively and leave no marks.
How could we do when the power is suddenly off? Will the robot dropdown?
By using inner batteries, it could keep the robot stick to the window for 30 minutes. So you don't need to worry about sudden power off. Just take it off the window during this time.
Does the robot could work without a power cord?
No. Since it needs a very powerful vacuum suction to keep it on the window, so it needs to connect with the power during the cleaning process.
My window is a little far from the power outlet, Is the power cord long enough?
Our power cord has 4 meters and we have 3 pieces of them. So it's a total of 12 meters. I think that it's long enough for you.
There are three different cleaning models, which one is suitable for my window?
- For narrow and long-shaped windows
Place the robot in the middle of the window and choose the N-shape cleaning path
- For wide and short windows
Place the robot in the middle of the window and choose the Z-shape cleaning path
- For large windows
Place the machine in the middle of the window and choose N / Z random cleaning mode
What’s the safety rope for?
The safety rope must be locked on the robot so that it is ready to run on very high buildings. Meanwhile, the other end of the safety rope needs to be tied in some fixed position in case of any dropping problems if you couldn’t take it off in time when their power fails.
Could this robot spray water on the window and then clean it?
Yes, our new type of window cleaner robot could spray water. It has two water tanks one is 36ml, another is 18ml.
After the rain, could we use the robot outside the window?
We couldn’t use the robot after raining.Since water maybe gets into the machine because of its powerful suction. Once the water gets inside the machine, the robot could be dead.
Could the water that the robot sprays influence its work?
No, the water that the robot sprays are very even and light, so it will not get into the robot inside and damage it.
After spraying water, is there any watermark left?
No, The mop cloth we use is a microfiber mop cloth, it’s very tiny and it could clean very carefully.
Could we use the robot on the window which has a big gap or curve?
No, This robot couldn’t be used on curves of the glass window or have a big gap, that would influence its suction then it will drop down.
How could we control its work?
We have two ways to control its working. The first one is controlled with remote control and the second one is controlled with an app so that you can operate by your more convenient phone.
When the robot reaches the edge, it just sticks there, and couldn’t move easily, how could we do?
You can try to take the robot off the window and put the robot in the center of the window, then use the remote control to start it then choose Z paths.
Except for the glass window, does the robot could also use it for the floor?
It also could be used on the hard floor or flat ceramic tile.
Will there be a corner that the machine can not clean?
It can cover 99% area of the glass, and as its square design, coverage greatly improved.
Do I need to buy a special cleaning liquid to pour into the machine?
No need. You just need to buy cleaning liquid that is not corrosive.
Is it automatic?
One key to operate, and the robot can automatically work.
Will the cleaning cloth scratch the glass?
This cloth is made of fine fiber, it can wipe clean, and does not scratch glass.
Can the machine wipe the glass out of the anti-theft window?
Yes, the robot has a 7.5cm ultra-thin fuselage and can wipe the glass outside the anti-theft window.
Is the noise loud?
The noise of the whole operation is about 60 dB, it can not affect your normal life, and you can enjoy clean quality.
How long does it take to be charged?
About 1 hour.
What are the operating methods?
②Remote can control for 15 meters,2.4 G signal.
Is the suction big? Will it fall?
2500 pa Vacuum suction, automatic detection and compensation of adsorption force, it can also real-time monitor of air pressure. And it carries safety ropes to ensure safety.
My glass window has no border, will the machine fall?
Machine built-in Touch-Sensor edge sensor for sensing border, it timely turns to guarantee safety and will not drop.
How about the function for obstacle avoidance?
The machine is equipped with an intelligent operation system to avoid obstacles.
How about the memory function?
After the work is finished, the robot automatically returns to the starting point.